Services

Sales Associates

Our professional Sales Associates will ensure your event’s success and exceed your expectations for personal service, from planning to follow-up for Event Planners, Exhibitors and Attendees alike.

Event Management

Our Event Management Associates take a hands-on approach to client service, by developing a reliable partnership and offering comprehensive event planning information designed to minimize the complexities and maximize the success of each event.

Following the execution of your Event’s License Agreement, the Center will assign an Event Manager to work with you to plan and implement your event. The Event Manager will contact you as soon as assigned and will remain as your primary Center liaison through the conclusion of your Event.

A major function of the Event Manager is to gather all event information and disseminate that information to our operating departments. These departments include Engineering, Security, Housekeeping, Logistics, Audio/Visual, Tele-Communications, and other Center services.

Additionally, your Event Manager will introduce you to an associate in our Food Services Department. Your Food & Beverage representative will coordinate all of your catering requirements.

The Event Manager will also be responsible for coordinating the activities of service contractors as they interact with the Center. Integral to the success of your Event is your commitment to provide the Event Manager with up-to-date information relative to your specific needs. You will find it beneficial to send your Event Manager copies of pertinent information, printed programs, and exhibitor kits.

A pre-event meeting (pre-con) is required to give you and your staff the opportunity to meet key associates from the Convention Center and its catering department, as well as any host hotels (when applicable) that will be responsible for servicing your event. At the meeting, your event agenda will be reviewed for any last-minute details or changes that may have occurred.

The Connecticut Convention Center also recommends scheduling a post-event meeting at the close of your event to discuss the quality of service received by you, and to define any problems that you may have experienced. Your Event Manager will, in any case, provide a Client Satisfaction Survey for your comments and/or suggestions.

It is also important to remember that the Connecticut Convention Center is a multi-purpose facility, and it is normal to have more than one event in the building at a given time. Your Event Manager relies on the information you provide in coordinating multiple show requirements and the usage of public areas. By receiving information early, the Event Manager can assist you in avoiding unnecessary charges, alert you to potential problems, and ensure the smooth operation of your Event.

PR & Marketing Support

The Connecticut Convention Center’s Public Relations and Marketing Department is available to assist all clients with their publicity, advertising, and public relations needs. The Department can assist in buying local media, as well as provide local media information.

We are also able to suggest programs, pre- and post-conference tours and special events that will can enhance your stay in the City by working closely with the Greater Hartford Convention and Visitor’s Bureau, the Greater Hartford MetroHartford Alliance – our regional Chamber of Commerce – the Connecticut River Valley Tourism District and the State Commission on Culture and Tourism.

Note: Licensees shall not use the trade name, service marks, trade marks, trade dress or logo of the Connecticut Convention Center in any form of publicity whether as a press release, a brochure, a verbal announcement, an advertisement, or any similar activity without the Licensor’s written consent.

The Center’s logo is available through your Event Manager or the Public Relations & Marketing Department. Licensor shall have the right to use the name, picture, likeness, trademark and/or logo of Licensee for purposes of advertising, promoting or publicizing the Event, the Center, Licensor or its affiliates, provided that such use does not constitute the direct endorsement of a product or service without the prior consent of the parties involved. Call 860.249.6000 to contact our Sales and Marketing Department.

Additional Services

On-Line Exhibitor Services, exclusive Catering Services and the personal attention of our Executive Chef will enhance your overall experience, and help your event take place with the greatest of ease.